As a renaissance man who has had many careers and more than 40 jobs—from warehouse worker to office professional, fisherman to trucker, salesman to executive, and musician to therapist—I have discovered some fundamentals to solving confrontations among people from varied backgrounds.
Drawing on these fundamentals, I wrote this book for real people who have to deal with other real people on a day-to-day basis. It provides proven field skills for communication that can be used with a family member who’s upset, a frustrated employee you want something from, and anyone with whom you interact.
Just as computers regularly need to be cleaned of files that slow them down, people need to conduct periodic maintenance checks on themselves before they end up having to see a therapist for expensive repair.
Learn more at his website www.wavebannister.com